Management System
We introduce you to Podravka’s management system through the basic principles and policies of standards, business practices, and regulations of the Republic of Croatia, the European Union, and the countries in which we operate.
We recognize market requirements, regulations, and consumer expectations in order to ensure the highest level of product safety and quality through our business processes.rnu003culu003ern tu003cliu003ewe operate according to the strictest food safety and quality standards, as well as the laws of all the countries in which we operateu003c/liu003ern tu003cliu003eby applying the leading food safety standards IFS Food and BRCGS Food Safety, we confirm the safety of our products through the application of good manufacturing practice and quality management principlesu003c/liu003ern tu003cliu003ewe carry out quality control and health safety checks in laboratories integrated through the SAP QM information systemu003c/liu003ern tu003cliu003ewith the knowledge and expertise of our employees, we maintain the established food safety and quality systemu003c/liu003ern tu003cliu003ewe strengthen the culture of food safety and quality at all levels of the companyu003c/liu003ern tu003cliu003ewe continuously improve our systems and processes through systematic monitoring, identification, and implementation of improvement opportunities in order to meet market expectations and ensure safety, quality, and sustainability of operationsu003c/liu003ernu003c/ulu003e
Principles of the quality management system
The seven principles of the quality management system (according to ISO 9001) are the foundation for effective management and improvement of company quality.rnrnOur commitment to each of these areas enables us to remain a reliable partner on the market, providing products and services of the highest quality and building trust with customers and the community.
u003cstrongu003eCustomer focus u003c/strongu003e- organizations depend on their customers and should understand their needs and expectations, and strive to exceed them.rnrnu003cstrongu003eLeadership u003c/strongu003e- leaders at all levels establish a unified direction, purpose, and create conditions for involving people in achieving quality objectives.rnrnu003cstrongu003eEngagement of peopleu003c/strongu003e – involving employees at all levels is key to the organization’s effectiveness – their full involvement enables the use of their abilities.rnrnu003cstrongu003eProcess approachu003c/strongu003e – results are achieved more effectively when activities and resources are managed as a process.rnrnu003cstrongu003eImprovementu003c/strongu003e – continual improvement should be a permanent objective of the organization.rnrnu003cstrongu003eEvidence-based decision makingu003c/strongu003e – decisions based on the analysis of accurate and reliable data increase the likelihood of achieving desired results.rnrnu003cstrongu003eRelationship managementu003c/strongu003e – the organization should manage relationships with relevant stakeholders (suppliers, partners, etc.) in order to ensure long-term success.
Continuous improvement of the management system
The company continuously improves its management system through the application of the PDCA cycle (Plan-Do-Check-Act).rnrnThrough the planning of objectives and processes, implementation of activities, monitoring of effectiveness, management of corrective actions and areas for improvement, we ensure continuous progress in quality, food safety, and compliance with relevant market and legislative requirements.
Continuous improvement of the management system
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