Contact email addresses
Podravka Inc. conducts its procurement processes through the SAP Ariba digital platform
Key benefits of using SAP Ariba include:
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u003cstrongu003eEfficiencyu003c/strongu003e
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u003cstrongu003eTransparencyu003c/strongu003e
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u003cstrongu003eClear visibility of projects and transactionsu003c/strongu003e
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u003cbu003eFlexibilityu003c/bu003e
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u003cstrongu003e Optimized collaboration with existing and new suppliersu003c/strongu003e
To become a supplier of Podravka Inc., you need to create an account on the u003ca href=u0022https://www.sap.com/croatia/products/spend-management/ariba-login.htmlu0022u003eSAP Ariba Networku003c/au003e.
u003ch4u003eStandard accountu003c/h4u003ernu003cstrongu003eCreating and using a Standard account (sufficient for communication and participation in procurement processes) is free of charge.u003c/strongu003e Suppliers with a Standard account on the SAP Ariba Network do not pay additional fees or licence charges. More information is available at:
u003ch4u003eEnterprise accountu003c/h4u003ernSuppliers may also choose to create an u003cstrongu003eEnterprise accountu003c/strongu003e, which provides access to advanced features and is subject to fees. More information is available at:
There are several registration scenarios:
Please request registration by completing the registration request form at: u003ca href=u0022https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=PODRAVKAu0022 target=u0022_blanku0022u003elinku003c/au003ernrnThe registration process is as follows:rnrnAfter you submit the initial Registration Request and it is approved by Podravka Inc., you will receive the final registration questionnaire by email. Please create your user account and complete the questionnaire.
You do not need to submit a registration request. Please contact supplier support at: u003ca href=u0022mailto:ariba.support@podravka.hru0022 target=u0022_blanku0022u003eariba.support@podravka.hru003c/au003e to receive the final registration questionnaire.rnrnOnce you receive the final registration questionnaire, please follow the instructions provided to create your user account.rnrnYou can access the final registration questionnaire from your Ariba Network user account.
A new registration is not required.rnrnIf you did not receive the login link earlier, please contact u003ca href=u0022mailto:ariba.support@podravka.hru0022 target=u0022_blanku0022u003eariba.support@podravka.hru003c/au003e or your procurement contact person.
u003cstrongu003eSuppliers should create their Ariba user profile using the email address to which the registration request was originally sent. It is possible to create a profile using a different email address; however, the connection to Podravka Inc. can only be established after Podravka Inc. submits a connection request.u003c/strongu003ernrnA detailed registration manual (PDF) will be available on this page.rnrnAfter successful registration, suppliers can participate in tenders and other procurement processes to which they are invited.rnrnFor additional information or support, please contact us at: u003ca href=u0022mailto:ariba.support@podravka.hru0022 target=u0022_blanku0022u003eariba.support@podravka.hru003c/au003e
Frequently asked questions
A DUNS number is a unique nine-digit numeric identifier issued by Dun u0026amp; Bradstreet, Inc. DUNS numbers are used to maintain accurate and up-to-date data on millions of global companies. Lenders and potential business partners can rely on the business credit files linked to your DUNS number to predict how reliable or financially stable your company is.rnrnu003cspanu003eYou do not need a DUNS numberu003c/spanu003e to use the SAP Ariba system, and entering a DUNS number in your company profile is completely optional.
If you have forgotten your username or password, in the first step you must select the option shown in the image and follow the instructions you will receive by email.
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In the upper right corner of the application, click u003cstrongu003e[user initials] u0026gt; My accountu003c/strongu003e.
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Enter your personal information and settings for your preferred language, time zone, and currency.
u003cemu003eNote: By default, user organizations can see the name, phone number, and email address of your account administrator. If you are the account administrator, you can click u003cstrongu003eHide my personal informationu003c/strongu003e in the Contact Information Settings section to hide your personal information from organizations with which you do not have a business relationship within the SAP Business Network.u003c/emu003e
This option opens all fields through which you can manage the company profile, your information, interface data, etc.
u003cstrongu003eContact the administrator for these types of requests:u003c/strongu003e
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You cannot access your account and need to request a password reset.
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You need to access another user’s account.
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You need additional permissions for your user account.
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You need help updating user information.
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You need access to your company’s test account.
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You are getting an error that refers you to the administrator.
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You need to become the administrator. The current administrator is still employed by your company, but is no longer the person who should manage the company account.
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You need to request a user account for another employee of your company.
u003cstrongu003eAdditional information:u003c/strongu003e If the administrator is no longer employed by your company and you do not have access to their account, contact u003cstrongu003eSAP Ariba Customer Supportu003c/strongu003e to transfer the account administrator role.
u003colu003ern tu003cliu003eClick the help icon (?) in the upper right corner of the application.u003c/liu003ern tu003cliu003eClick Support at the top of the help menu.u003c/liu003ern tu003cliu003eClick the Contact us tab.u003c/liu003ern tu003cliu003eEnter a short description of your question or problem in the Start here to find answers field.u003c/liu003ern tu003cliu003eClick the search icon.u003c/liu003ernu003c/olu003e
After searching, click on a topic based on our recommendations or on the button related to your question/problem under the u003cstrongu003eChoose from the offered optionsu003c/strongu003e section to learn more and get help.
u003cstrongu003eIf you still need help after reviewing the provided steps:u003c/strongu003e
u003colu003ern tu003cliu003eIn the options offered for u003cstrongu003eWhat do you need help with?u003c/strongu003e click u003cstrongu003eSomething elseu003c/strongu003e at the bottom.u003c/liu003ern tu003cliu003eAt the bottom of the screen, the bar u003cstrongu003eCan’t find what you’re looking for?u003c/strongu003e will appear. Click u003cstrongu003eCreate caseu003c/strongu003e on the right side.u003c/liu003ernu003c/olu003e
u003colu003ern tu003cliu003eFill out the form with as many details as possible.u003c/liu003ern tu003cliu003eClick u003cstrongu003eFinal stepu003c/strongu003e in the lower right corner.u003c/liu003ern tu003cliu003eChoose the contact method and click u003cstrongu003eSubmitu003c/strongu003e.u003c/liu003ernu003c/olu003e
If you do not see the u003cstrongu003eCan’t find what you’re looking for?u003c/strongu003e Contact us button, the question/problem you are searching for may require you to click on other options so that we can support your request.
u003cstrongu003eSupplier administrators can create new usersu003c/strongu003e
u003colu003ern tu003cliu003eLog in to your accountu003c/liu003ern tu003cliu003eClick u003cstrongu003eAdmin configurationu003c/strongu003e (gear icon) u0026gt; u003cstrongu003eUseru003c/strongu003e u0026gt; u003cstrongu003eNewu003c/strongu003eu003c/liu003ernu003c/olu003e
If you do not see the option to create a user, contact the administrator user from your company for assistance.
u003colu003ern tu003cliu003eEnter all required information for the new useru003c/liu003ern tu003cliu003eClick u003cstrongu003eAddu003c/strongu003eu003c/liu003ern tu003cliu003eThe user will receive two emails from SAP Fieldglass, one with a registration link and one with a registration code. Click u003cstrongu003eResend invitationu003c/strongu003e if you need to resend both emails to the new user.u003c/liu003ernu003c/olu003e
u003colu003ern tu003cliu003eFill in the information (fields marked with * are mandatory)u003c/liu003ern tu003cliu003eu003cstrongu003eCreate a roleu003c/strongu003e (each user must have certain roles – you can select all roles or limit the user to specific roles – this depends on your business strategy)u003c/liu003ern tu003cliu003eWhen you name the role and select authorizations for the role, choose the u003cstrongu003eSaveu003c/strongu003e option.u003c/liu003ernu003c/olu003e
u003cstrongu003eNote: The role you created will be available to you during future assignments, and you can later edit/delete it.u003c/strongu003e
u003cstrongu003eAfter the administrator adds a person, that person will receive 2 system emails: u003c/strongu003e
u003colu003ern tu003cliu003eThe first with general informationu003c/liu003ern tu003cliu003eThe second with a temporary password.u003c/liu003ernu003c/olu003e
u003cstrongu003eThe new contact person can follow the links and successfully log in to the company profile.u003c/strongu003e
Two possible options:
u003colu003ern tu003cliu003eRegister or log in using the link from the email invitation sent by the buyer (Podravka)u003c/liu003ern tu003cliu003eOr go to the Ariba proposals and questionnaires pageu003c/liu003ernu003c/olu003e
To access the Ariba proposals and questionnaires page, you need to log in to your account and click the application drop-down menu in the upper left corner of the application and select Ariba proposals and questionnaires.
